Effective Date: 21st Of January, 2021

Last Updated: 20th September 2025

Healthcare Bookings (“we,” “our,” or “us”) operates the Healthcare Bookings mobile application and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We may collect the following types of personal and non-personal information:

Identity information: Name, email, phone number.

Appointment details: Booking dates, times, doctor names.

Technical data: IP address, device identifiers, operating system, browser type.

Usage data: App interactions, log files, crash reports.

Cookies and tracking data: Through cookies, analytics, or similar technologies.

We do not knowingly collect sensitive information (such as financial data, biometric data, or health records) unless explicitly provided for booking purposes.

2. How We Use Your Information

We process personal data for the following purposes:

To register and manage your account.

To provide and improve our booking services.

To send appointment confirmations, reminders, and updates.

To analyze usage and improve app performance.

To comply with legal obligations.

3. Legal Basis for Processing

Depending on your location, we rely on the following bases under data protection law:

Consent: For sending notifications and marketing communications.

Contractual necessity: To process and confirm your bookings.

Legal obligations: To comply with laws and regulations.

Legitimate interests: For analytics, fraud prevention, and service improvements.

4. Sharing of Information

We do not sell your personal data. We may share your data only in the following cases:

Service providers: e.g. cloud hosting, payment processors, analytics providers (such as Google Firebase or Stripe).

Legal requirements: To comply with applicable law, regulation, or legal process.

Business transfers: In case of merger, acquisition, or sale of assets.

All third-party providers are contractually obligated to protect your data.

5. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this Privacy Policy or as required by law.

6. Security

We implement appropriate technical and organizational measures to safeguard your information. These include encryption, secure servers, and restricted access to personal data.

7. Your Rights

Depending on your jurisdiction (e.g., GDPR in the EU, CCPA in California), you may have the following rights:

Access, correct, or delete your personal data.

Object to processing or request data portability.

Withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us at the email below.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from children. If you believe a child has provided data, please contact us for deletion.

9. Cookies and Tracking

We use cookies and similar technologies to improve functionality and analyze traffic. You may disable cookies in your browser settings, but some features may not work properly.

10. International Transfers

If you access our services from outside Ireland, note that your data may be transferred and processed in countries with different data protection laws.

11. Contact Us

If you have questions or concerns, please contact:

Healthcare Bookings
Email: [email protected]
Website: https://healthcarebookings.com